Silver Hallmark Identifier & Value
Privacy Policy
This policy explains how Silver Hallmark Identifier processes information when you photograph or select a silver object or hallmark, request AI-assisted research, use subscriptions, save research history, or contact support.
Information You Provide
When you request an analysis, the app processes the photo you capture or select, your initial research request, and any follow-up messages. Images can contain the item, its labels, surroundings, or other visible details. Avoid including faces, addresses, documents, or unnecessary personal, confidential, or sensitive information.
Camera and Photo Access
The app requests camera permission when you choose to use the scanner. Existing images are selected through Android's system document or photo picker. These permissions and selections are used to provide features you initiate and can be changed through Android Settings.
AI Analysis and Service Providers
Your selected image and related messages are transmitted over HTTPS to our server and then to OpenAI for visual analysis and response generation. The server forwards the image directly as encoded request data and does not intentionally create a publicly accessible temporary image file. OpenAI and hosting providers process data as service providers under their applicable terms and privacy practices.
Information Stored on Your Device
Onboarding status, usage state, preferences, subscription state, research history, locally copied silver object images, and conversations may be stored on your device. The app does not require a Silver Hallmark Identifier account. You can remove local information through app controls, Android storage settings, or app deletion, subject to device backup behavior.
Subscriptions and Payments
Subscriptions are processed by Google Play Billing. The app receives product information and purchase or entitlement state needed to offer Premium access. We do not receive or store complete payment-card details.
Technical Data and Logs
Hosting and network providers may process limited technical information such as IP address, request time, user agent, requested path, response status, and security or error events to operate, secure, and troubleshoot the service.
Support Communications
If you contact support, we receive your email address, message, and any other information you choose to provide. Support correspondence may be retained as reasonably necessary to respond, prevent abuse, and maintain support records.
Sharing and Sale of Information
We do not sell personal information. Information is shared only as needed with providers supporting app operation, including hosting providers, OpenAI for analysis, and Google Play for billing and distribution, or where required by law or necessary to protect rights and security.
Retention and Deletion
Retention depends on information type and operational need. Server logs and support records are kept only as reasonably necessary for operation, security, support, and legal compliance. You may request access or deletion by contacting us; additional details may be required to locate a request.
Children
The app is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child submitted personal information.
Security and International Processing
We use reasonable safeguards, including HTTPS and server-side credentials, but no transmission or storage method is completely secure. Providers may process information in countries other than your own using applicable legal mechanisms.
Your Choices and Rights
- Choose whether to grant camera permission or select an image.
- Avoid submitting unnecessary personal information.
- Delete local history, app data, or the application.
- Manage subscriptions through Google Play.
- Contact us to exercise applicable privacy rights.
Changes
We may update this policy as the app, law, or service providers change. The current version and update date will be published here.
Contact
For privacy questions or deletion requests, email support@asilarslan.com.